Amazon Connect Readiness Assessment
Partner with Loka to define and operationalize your AI-enabled contact center on AWS, fully-funded by AWS
Legacy contact center platforms limit your ability to adapt, integrate, and deploy AI. Disconnected systems, rigid workflows, and rising costs make it difficult to deliver modern customer experiences.
Loka’s Amazon Connect Readiness Assessment, fully funded by AWS, helps you define what a modern, AI-enabled contact center looks like in your environment and how to get there with a clear, executable plan.
Why Assess?
VMware Exposure
Understand your VMware exposure under new licensing models with no assumptions about whether you should stay, optimize or modernize.
AWS Modeling
See how your environment translates to AWS using rightsized, data-backed modeling.
Modernization Guidance
Get objective guidance on whether modernization makes sense now, later or not at all.
How It Works
1-Hour Initial Review
We align on your goals, renewal timing and environment context.
No commitments, just clarity.
RVTools Export
Provide a simple RVTools inventory export, no deep architecture review or workshops needed.
24-Hour Findings Review
Loka returns a VMware diagnostic that shows your current environment and modernization options, the impact of staying on VMware under new pricing, rightsized AWS cost and architecture paths and recommended next steps.
Who Is This For?
Organizations running VMware on-premise
IT and engineering leaders who want unbiased clarity
Teams evaluating modernization timelines and alternatives
Organizations approaching renewal cycles who want optionality, not pressure
What Loka Delivers to You
Current-State
Diagnostic &
Strategic Options
Clear articulation of your VMware posture today and the viable paths forward.
Business Case
& TCO Model
Side-by-side comparison of VMware and AWS options including compute, storage, licensing and operational impact
Rightsized
AWS Estimate
A high-level, environment-specific AWS projection built directly from your RVTools export
Modernization
Readiness Snapshot
Key indicators that show where modernization may unlock agility or resiliency
Optional Data Center
Hardware Buy-Back
Improve the overall business case with optional hardware buy-back to offset transition costs
Path to
Deeper Assessment
If desired, continue into Loka’s 3-week modernization assessment for detailed planning
Helping Leaders Make Sense of the Technical Landscape Since 2004
